Privacy Policy

Last updated: February 1, 2026

Introduction

NexaLink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website (collectively, the "Service").

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Information you add to your digital business card, including name, job title, company, phone numbers, email addresses, social media links, and profile photo.
  • Contact Information: When you scan business cards or manually add contacts, we store this information to provide the CRM features.
  • Payment Information: If you subscribe to a paid plan, our payment processor (Stripe) handles your payment information. We do not store your full credit card number.

Information Collected Automatically

  • Usage Data: We collect information about how you use the Service, including features used, time spent, and actions taken.
  • Device Information: We collect device type, operating system, unique device identifiers, and mobile network information.
  • Analytics Data: We track card views and shares (aggregate data) to provide analytics features.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud

Information Sharing

We do not sell your personal information. We may share your information in the following situations:

  • With Your Consent: When you share your digital business card, you consent to sharing the information on that card with recipients.
  • Service Providers: We work with third-party companies to provide services like payment processing, analytics, and cloud hosting.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • All data transmission is encrypted using TLS 1.3
  • Sensitive data is encrypted at rest
  • We conduct regular security assessments
  • Access to personal data is restricted to authorized personnel

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Export: Export your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@nexalink.co.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You can delete your account at any time, which will remove your personal data from our systems (except as required for legal or legitimate business purposes).

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: