Frequently Asked Questions

Still have unanswered questions and need to get in touch?

There is no limit to the number of contacts you can store in the built-in CRM with the paid plan.

Nexalink encrypts your data at rest, including event information and other personally identifiable metadata. It is hosted in a Virtual Private Cloud with AWS, which follows top IT security standards, including SOC 2 Type II, SOC 3, PCI-DSS certification, and ISO 27001. We use Amazon Inspector for compliance of applications deployed on AWS. After performing an assessment, Amazon Inspector produces a detailed list of security findings prioritized by severity. These findings are shared with security administrators weekly. Check more in the security section.

Yes, we offer several templates for NFC cards, allowing you to configure the information displayed. We also provide different types of NFC cards. For more information, visit shop.nexalink.co.

To update your contact information, simply log in to the mobile app or the dashboard at app.nexalink.co to make changes.

Yes, you can access your CRM from any device with an internet connection. We provide a comprehensive dashboard and mobile apps to access your information.